Call us: (01) 811 5879

Terms of Business

These Terms of Business applicable from 01/09/2021 and set out the general terms under which we will provide business services to you and the respective duties and responsibilities of both ourselves and you in relation to such services. Please ensure you read these terms thoroughly and if you have any queries, we will be happy to clarify them. If any material changes are made to these terms, we will notify you. 

Authorisation and Codes of Conduct 

JD Moneysave Ltd t/a Moneysave is regulated by the Central  Bank of Ireland. Our authorisation can be checked on their or by calling them on 1890 777 777 to verify  our credentials. Our reference code is C92356. We are subject to  the Consumer Protection Code, Minimum Competency Code and  Fitness & Probity Standards which offer protection to consumers.  These Codes can be found on the Central Bank’s website.  

Our Services 

We are an Insurance, Investment and Mortgage Credit  Intermediary. Our principal business is to provide advice and arrange transactions on behalf of our clients in relation to General Health Insurance, life, pensions, investments &  mortgage products. We are not under a contractual obligation to  conduct Insurance distribution business exclusively with one or  more Insurance Undertakings and do not give advice on the  basis of a fair and personal analysis, we do however provide  advice from the selection of products provided by the  Companies and Lenders we have agencies with. We  recommend the product that, in our professional opinion, is best  suited to your needs and objectives from this selection of  products.  

As part of the process when giving our clients advice on  Investments we will need to gather information with regards  your investment knowledge and experience, if this information is  not provided, we will not be in a position to determine whether  the product is appropriate for you. 

For a full list of insurers, product producers and lending agencies see below; 


Investment and Life Companies and Lenders

Aviva Life & Pensions Ireland Dac 

New Ireland Assurance

Bank of Ireland 

Permanent tsb

Blackbee Investments Ltd 

Royal London

Cantor Fitzgerald Ireland Limited 

Ulster Bank Ireland Dac.

Conexim Advisors Limited 

Wealth Options

Finance Ireland Credit Solutions  DAC

Zurich Life Assurance

Irish Life Assurance 

Health Insurer

Irish Mortgage Corporation Ltd 

Irish Life Health Dac

KBC Bank Ireland plc

Brokers Ireland Network Services Ltd 

(which gives us access to the following lenders):

AIB Mortgage Bank 

Finance Ireland Credit Solutions Dac

Banco Sabadell SA 

Haven Mortgages Limited 

BNP Paribas Personal  Finance

Seniors Money Mortgage (Ireland)  DAC

Dilosk Limited


Through the lenders or other undertakings with which we hold an  agency, Moneysave can provide advice on and arrange mortgage  products from the following range: fixed-rate loans, variable rate  mortgages, capital & interest mortgages, interest only mortgages,  endowment mortgages, pension mortgages and residential  investment property. We provide mortgage advice on mortgages  from the selection of lenders we have agencies with. We will need  to collect sufficient information from you before we can offer any  advice on housing loans. This is due to the fact that a key issue in  relation to mortgage advice is affordability. Such information  

should be produced promptly upon our request. Where the  creditor is unable to carry out an assessment of creditworthiness  because the consumer chooses not to provide the information or  verification necessary for an assessment of creditworthiness, the  credit cannot be granted. 

Disclosure of information 

We act as your representative to the companies we have  agencies with and we will provide assistance to you for any  queries you may have in relation to the policies or in the event of  a claim during the life of the policies and we will explain to you the  various restrictions, conditions and exclusions attached to your  policy. However, it is your responsibility to read the policy  documents, literature and brochures to ensure you understand  the nature of the policy cover. Material information about medical  history, non-smoker status, occupation category and any  hazardous pursuits are central to underwriting decisions and it is  imperative all information you provide to the insurer is accurate  and complete.  

You are under a duty to answer all questions posed by the insurer  or ourselves on your behalf, honestly and with reasonable care. It is presumed, unless the contrary is shown, that you would know  all questions in an application or at renewal is material to the risk  undertaken by the insurer or the calculation of the premium by the insurer, or both. 

Any failure to disclose material information may invalidate a claim  and render your policy void. You must inform and disclose any  material information including any material changes that might  take place between the time you complete an application form  and the time your pay the first premium. To assist us in providing  you with a comprehensive service and to keep our records as up to date as soon as possible, please notify us of any changes to  your personal circumstances, e.g. name change, change of  address, etc. 

Although we will not be considering adverse impacts of  investment decisions on sustainability factors in our investment  and insurance-based Investment advice, we will keep an eye on  the changes the Product Providers put in place and note any  adverse effect on the cost to you if any. 

Adverse Sustainability Impacts Statement 

After due consideration with regards the legislation on  Sustainable Finance Disclosure Regulation, due to our size and  the type of business we transact with our clients, we have  decided not to consider adverse impacts of investment decisions  on sustainability factors in our investment and insurance-based  Investment advice. The reason we have decided this course of  action is because we do not produce these investments, it is the  Product Producers we have agencies with that build the  Investment Products we advise on. Within the next year we will  consider whether we will continue with this view, to ensure we  stay within the guidelines of the legislation. All information re  Sustainable Finance Disclosures will be adhered to by the  Product Producers and their brochures and documents will outline  their disclosures. 

If any of the investments we provide advice on have a  Sustainability Finance Disclosure, these investments will be  produced by the product providers we have agencies with, and  their brochures and documents will have full details of the areas  that are considered. 


Moneysave is remunerated by commission and other payments  from product producers or lenders on the completion of your  business. Where we receive recurring commission, this forms part  of the remuneration for ongoing advice with regards to the  business we advise you on and we will provide you with an  annual update on your Investment business. You may choose to  pay in full for our services by means of a fee, which will be agreed  with you in writing prior to transacting any business. 

We reserve the right to charge additional fees if the number of 

hours relating to on-going advice /assistance exceeds 3 hrs. 

Health Insurance Fee: Up to a maximum of €100 per policy. If we receive commission from a product provider, this will be offset against the fee which we will charge you. Where the commission is greater than the fee due, the commission will  become the amount payable to us unless an arrangement to the  contrary is made. Additional fees may be payable for complex cases or to reflect value, specialist skills or urgency. We will give an estimate of this rate in advance of providing you with services.  

We may receive up to 1% (or whatever maximum is applicable) of  the loan for arranging mortgage finance. This commission is paid  by the mortgage lender. The actual amount of commission will be  

disclosed at a later stage in the ESIS (European Standardised  Information Sheet) which will be forwarded to you at loan offer  stage. Please note lenders may charge specific fees in certain  circumstances and if this applies, these fees will be specified in  

your Loan Offer. You have the right to pay a fee separately and  not include it in the loan. Typically, this situation arises in relation  to specialist lending. In addition, we may charge you an  arrangement fee of up to €750. If we provide mortgage advice  and obtain a Loan Offer for you and you subsequently do not proceed with your mortgage application through ourselves, we will  charge you an arrangement fee of €750 for our services. A  summary of the details of all arrangements for any fee,  commission, other reward or remuneration paid or provided to us  by the product producers” is available on our website. If you need  further explanation on this information, please do not hesitate to  call us. 

Regular reviews 

It is in your best interests you review, on a regular basis, the products which we have arranged for you. As your circumstances change, your needs will change. You must advise us of those changes and request a review of the relevant policy so we can ensure you are provided with up to date advice and products best suited to your needs. 

Conflicts of interest 

It is the policy of Moneysave to avoid conflicts of interest in  providing services to you. However, where an unavoidable  conflict of interest arises, we will advise you of this in writing  before providing you with any service. As per above we receive  commission from the lenders and companies we have agencies  with for the business you transact. 

Default on Payments by Clients 

We will exercise our legal right to receive payments due to us from clients (fees) for services provided. Product producers may withdraw benefits or cover in the event of default on payments due under policies or other products arranged for you. We would  refer you to policy documents or product terms for the details of  such provisions. Mortgage lenders may seek early repayment of a  loan and interest if you default on your repayments. Your home is  at risk if you do not maintain your agreed repayments. 

Client Monies & Receipts 

We request all cheques or negotiable instruments are made  payable to the appropriate Product Provider for Life, Pensions,  Investment business and to lenders. We shall issue a receipt for  each payment received, these receipts are issued with your  protection in mind and should be stored safely. Every effort is  made to ensure clients’ money is transmitted to the appropriate  Product Provider without delay. We are not authorised to accept  cash. The acceptance by Moneysave of a completed proposal  DOES NOT in itself constitute the effecting of a policy. It is only  when the Provider or Lender confirms the policy is in place or  loan is drawn down that your policy is live. 


We have a complaints procedure in place available on request.  Your complaint can be in writing, email, telephone or face to face.  

If your complaint is face to face or by phone, we will write to you  to confirm our understanding of your complaint. We will  acknowledge your complaint within 5 business days, advising you  of the name of the person dealing with your complaint on behalf  of the company. Please address any complaint to Moneysave, 3A  Bridgecourt Office Park, Walkinstown Avenue, Dublin 12. If in the  event, a complainant is dissatisfied with the outcome of our  investigation, you are entitled to refer the matter to the Financial  Services & Pensions Ombudsman, 3rd Floor, Lincoln House,  Lincoln Place, Dublin 2, 01-5677000,

Data Protection 

Moneysave complies with the requirements of the Data Protection  Regulation. The data will be processed only in ways compatible  with the purposes for which it was given. We will provide you with  a separate Data Privacy Notice will outline exactly how, what and  where we use your data. We may receive referrals from partner  firms and may advise them of any transactions arranged for you. 

Compensation Scheme 

We are members of the Investor Compensation Scheme operated  by the Investor Compensation Company Ltd. The Investor  Compensation Act, 1998 provides for the establishment of a  compensation scheme and the payment, in certain  circumstances, of compensation to certain clients (known as  eligible investors) of authorised investment firms, as defined in  the Act. Compensation may be payable where money or  investment instruments owned or belonging to clients and held,  administered or managed by the firm cannot be returned to those  clients for the time being and where there is no reasonably  foreseeable opportunity of the firm being able to do so. A right to  compensation will arise only: If the client is an eligible investor as  defined in the Act; and if it transpires the firm is not in a position to  return client money or investment instruments owned or  belonging to the clients of the firm; and to the extent that the  client’s loss is recognized for the purposes of the Act. Where an  entitlement to compensation is established, the compensation  payable will be the lesser of: 90% of the amount of the client’s  loss which is recognised for the purposes of the Investor  Compensation Act, 1998; or Compensation of up to €20,000. For  further information, contact the Investor Compensation Co Ltd. at  (01) 224 4955. 


I/We acknowledge I/We have been provided with Terms of  Business and Data Privacy Notice for Moneysave and confirm  I/We have read and understand them. 


I/We consent to Moneysave making contact with me in relation to  the range of services provided by ourselves or our associated or  partnership companies which we feel may be of interest to you  and to the sharing of relevant information. We will still be allowed  to contact you in relation to the business we have advised you on,  even if you opt out of marketing material. You have the right to  be removed from our marketing lists in the future, by contacting  us and requesting same. 

JD Moneysave Limited t/a Moneysave is regulated by the Central Bank of Ireland 

Registered No. 495775. Directors: James Durkan. 3A Bridgecourt Office Park, Walkinstown Avenue, Dublin 12 Tele: +353 1 8115879. Email: